Quality
February 2022
Quality
What steps should you take at the first signs of a potential crisis?
The FASFC takes a sample of a branded product and sends it to a laboratory. The analysis discovers an exceeded standard. What now? What steps should you take? Can you reduce the...
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November 2021
Quality
When a consumer leaks your explanation to the press.
A consumer buys a product that contains a bizarre and relatively large foreign body. He thus contacts the customer service. The company takes the complaint seriously and starts ...
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March 2021
Quality
Consumer services vs quality department
March 2021 The consumer is the crucial final link in the food chain. He buys your products and consumes them. Occasionally, he has a complaint about a product. Most cases are n...
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Het netwerk van Food Security
Het netwerk van Food security heeft ons meermaals in het verleden bijgestaan bij het opstellen van onafhankelijke en wetenschappelijk onderbouwde risicoanalyses m.b.t. de voedselveiligheid.
June 2022
Quality
Does your customer abroad have instructions in case things go south?
All of a sudden, the FASFC is at your door… and you are completely taken aback. What if your customer abroad did not inform you about a problem with your product? Does your cu...
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