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Learning Point

April 2021

Parcel bombs explode at food and retail in Germany

April 2021

Our food companies pay increasingly more attention to the concept op Food Defense, which is a good thing. Its purpose is to better protect products, people and infrastructure against intentional acts. In any case, prevention is better than cure. Sometimes current events also make food industry security a high priority…

March 2021

Consumer services vs quality department

March 2021

The consumer is the crucial final link in the food chain. He buys your products and consumes them. Occasionally, he has a complaint about a product. Most cases are not that serious and can be dealt with quickly and smoothly. Sometimes, however, more attention is required.

We have recently seen a number of critical and peculiar cases where that extra attention turned out to be of the utmost importance...

February 2021

How prepared is your crisis team?

February 2021

The question is not ‘if’ but ‘when’ your company will be faced with a crisis. Reality shows us that every food company – sooner or later – will face a crisis. At that moment it is crucial to have procedures, a trained Crisis Management Team and communication tools in place. The secret of successful crisis management lies mainly in preparation. How can we help you?