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Learning Point

September 2019

Spokesman thrown to the wolves

September 2019

In times of crisis, is it possible to talk to the press in a way that your customers’ trust can be maintained? A couple of years ago, some children became ill after having a drink at their campsite. The guilty party? The manufacturer. The media, of course, jumped on the story and focused on an ill child who was in the hospital. How did the company talk to the press, as it most likely had never experienced anything of this nature and size before?

June 2019

Does your company have a lively Food Defense?

June 2019

Would you leave your front door open when you go off to work or trust strangers with the keys to your house? "No.” The same point can be made with regard to your company security. On the one hand, you make sure that physical security is in place (badge system, fence, camera surveillance). On the other hand, you invest in human security by training your employees (SCAN method, following the procedures, etc.). These measures create a security culture which is necessary within the framework of Food Defense. Many of our food companies are on the right track, yet sometimes a story emerges....

May 2019

Food Fraud: when it’s too good to be true..

May 2019

A big “eye opener” in terms of food fraud in Europe was the horse meat scandal. The European Union then took some decisions in order to tackle this problem more firmly. Nevertheless, they could not avoid the Fipronil eggs and a new meat scandal (in Belgium). Other cases are bound to follow...

Events

Monday 30 November -1 00:00 - 00:00

Media training (at request)

Suddenly, is there a journalist at the door... Should I answer? What should I say? Do I have to say something?