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Learning Point

December 2019

Social media: a security risk?

December 2019

Do you know what you can find on social media about your company and employees? A sensitive consumer complaint (which might include a foreign body), pictures of your production line, information about certain systems... and access to your management's private pages with details about when they are travelling, where they live etc. This of course makes it very easy for (cyber)criminals to get started. Your employees, your (inactive) company page and all unofficial company pages are a security risk and have a negative impact on your reputation. What can you do about this?

November 2019

Consumer or fraud?

November 2019

Even though your company strives for a 100% quality, sometimes products are not up to standard. All companies strive for having satisfied consumers. Positive consumer feedback is of course the icing on the cake. However, negative feedback is often much more interesting: a complaint gives your company the opportunity to make up for it and to learn from it for the future. How do you deal with a consumer complaint in the year 2019?

October 2019

“Click on this and win a dinner worth €100!” Will you fall for that?

October 2019

Unfortunately, the cyber criminals of nowadays are much more sophisticated than ever. Their phishing emails are no longer clearly marked by an inheritance subject or by an amount of mistakes. Cyber criminals nowadays often prepare for months. They observe email traffic, wait for the right moment – for example, when someone is ill or on leave – and immediately haul in a big loot. How do you arm your company against them?

Events

Monday 30 November -1 00:00 - 00:00

Media training (at request)

Suddenly, is there a journalist at the door... Should I answer? What should I say? Do I have to say something?