Foreign body
January 2023
Foreign body
Consumer finds needles and disappears into thin air
What if data protection gets in the way of your research?
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February 2023
Foreign body
Your company, the target of crime
Intentional contamination, sabotage or identity fraud… Now what?
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April 2024
Foreign body
How is your company’s Food Defense?
Securing your residence is a given, but securing the workplace comes less naturally. Our practical experience at food companies confirms this.
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June 2024
Foreign body
What to do when a consumer reacts in an unexpected way?
What do you do when faced with an unexpected response? How do you prepare your consumer service for the unexpected?
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January 2025
Foreign body
A consumer finds pests in your product: now what?
Picture this: a consumer casually opens one of your products and all of a sudden, he freezes. Inside the packaging, tiny insects are crawling about. The root cause? A contaminat...
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May 2025
Foreign body
How a missed incident report led to a major recall
A consumer finds a piece of plastic in one of your products. What at first presented as an isolated case, turned out to be a tell-tale sign for a bigger issue. Several people re...
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