Audit crisis management
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Learning points
May 2025
Quality
Foreign body
Complaint
How a missed incident report led to a major recall
A consumer finds a piece of plastic in one of your products. What at first presented as an isolated case, turned out to be a tell-tale sign for a bigger issue. Several people re...
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April 2025
Criminality
Quality
Crisis management
Food Fraud: What if your product unintentionally contains banned substances?
A banned substance ends up in your product through a raw material. The consequences are widespread: various products must be recalled, consumers are worried, and the reputation ...
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March 2025
Activisme
Crisis communication
HR
How to keep calm when your company is targeted by an activist group
Recently, an imminent occupation by an activist group caused a stir at a major food company. After receiving a tip-off, the local police warned the company about the threat. In ...
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