Cyber security
WannaCry and Petya are just two of the most infamous cyber attacks on companies. As cybercrime is increasing over time, it is extremely important to make your employees aware of the dangers that come with opening emails and text messages, using social media and setting passwords. Moreover, it is crucial to have the right reflexes when receiving a suspicious email or telephone call. This course will increase the incident and crisis awareness within your company.
Programme
- Recognising and dealing with smishing and phishing
- Social engineering and the dangers of social media (private account)
- Password security for both private and professional accounts
- Interactive exercises
Target group
This training focuses on all employees with a professional email address, a company phone and/or laptop, or who are active on social media (private account) and have access to sensitive company information.
Learning points
Crisis communication: is keeping silent an option?
The right communication can nip an escalating crisis in the bud, but if you make a mistake you risk aggravating the crisis even more. Is it sometimes better not to communicate a...
What to do when a consumer reacts in an unexpected way?
What do you do when faced with an unexpected response? How do you prepare your consumer service for the unexpected?
How to protect your company from negative online publicity?
In the digital world, it takes only one news article, tweet or review to make or break your reputation. Take charge of your online presence so that negative buzz or fake news do...