Crisis Management Level #1
This training course focuses on the concept of 'crisis' and its various phases. This is a basic training course that clarifies the tasks and responsibilities of the crisis management team members and discusses the available tools. This information is made more practical through examples.
Programme
- Crisis Management
- Crisis Management Team
- Crisis Management Team Meeting
Target group
(Potential) members of the crisis management team and their substitutes.
Learning points
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6 lessons from our Lunch & Learn “Sensitive Consumer Complaints”
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Crisis communication: is keeping silent an option?
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