Crisis management culture
The culture of a company has a major influence on how employees deal with incidents and crises. That is why we want to help you create a crisis management culture.
Step 1: Procedures and training courses
Step 2: Open communication and rapid escalation
The role of the management is to inspire its employees positively and to encourage open communication.
Employees know and respect the rules and are encouraged to notify and report irregularities.
Incidents are quickly escalated to the crisis management team.
How can we help?
We draw up a customised plan together. This includes training courses, information sessions and exercises, geared to increasing crisis management awareness in your company. Furthermore, you can always count on our help when building or evaluating your crisis procedures.
Learning points
Change communication: without strategy, no support
A major restructuring at an international food company caused turmoil in the workplace. Hundreds of jobs were at risk, which deeply affected the employees. Barely a month later,...
How a missed incident report led to a major recall
A consumer finds a piece of plastic in one of your products. What at first presented as an isolated case, turned out to be a tell-tale sign for a bigger issue. Several people re...
Food Fraud: What if your product unintentionally contains banned substances?
A banned substance ends up in your product through a raw material. The consequences are widespread: various products must be recalled, consumers are worried, and the reputation ...