Crisis management culture
The culture of a company has a major influence on how employees deal with incidents and crises. That is why we want to help you create a crisis management culture.
Step 1: Procedures and training courses
Step 2: Open communication and rapid escalation
The role of the management is to inspire its employees positively and to encourage open communication.
Employees know and respect the rules and are encouraged to notify and report irregularities.
Incidents are quickly escalated to the crisis management team.
How can we help?
We draw up a customised plan together. This includes training courses, information sessions and exercises, geared to increasing crisis management awareness in your company. Furthermore, you can always count on our help when building or evaluating your crisis procedures.
Learning points
Your company in the eye of a media storm
After a tragic incident, a well-known food producer found itself in the eye of a media storm. A toddler lost their life after eating one of their products. How do you respond as...
A consumer finds pests in your product: now what?
Picture this: a consumer casually opens one of your products and all of a sudden, he freezes. Inside the packaging, tiny insects are crawling about. The root cause? A contaminat...
The crisis as the new normal
For an increasing number of Belgian food companies, crises are no longer the exception, but the new normal. The days when a crisis was a clearly defined incident, are far behind...