Media training
Your spokesperson will learn a wide variety of tips and tricks during this interactive training with professionals from the media sector.
Content
- Interview: work context and operating rules
- Interview techniques
- Pitfalls to avoid
- Camera exercises & personal feedback
Target group
Members of the management who are actively involved during a crisis, communication managers and spokespeople.
Learning points
First aid for consumer complaints
When receiving a sensitive consumer complaint, a swift response is key. Proper complaint management directly affects consumer confidence in your brand and products.
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