Crisis Management Level #2
During this training course, we discuss your company’s crisis procedure and test them with powerful exercises.
Programme
- Refreshing your crisis management procedure
- Evaluation and optimisation of your system thanks to practical exercises
Target group
(Potential) members of the crisis management team and their substitutes.
Learning points
March 2024
First Line
Complaint
First aid for consumer complaints
When receiving a sensitive consumer complaint, a swift response is key. Proper complaint management directly affects consumer confidence in your brand and products.
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March 2024
Cyber security
Guest article: Ransomware and the brewing process
A cyber crisis has long been a distant concern for many companies. Today, cybersecurity should be one of their top priorities. Every company is vulnerable, whether multinational...
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February 2024
Crisis management
Cyber security
HR
A vibrant security culture: your secret weapon against crisis situations
Investing in a strong security culture is the best way to arm your company against internal and external threats. It is therefore crucial that your company recognizes risks at a...
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