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Retail fraud?!

BRC also issues warning!

An urgent order of a standard product by a prospect, a new client, a new contact and there is no negotiation about the price. You may think it’s the ‘deal’ of the year. Too bad, because you’ll never get your money. Various British retailers warn against the use of their name in these cases of fraud. Do not let yourself be caught!

The 3 tips!


Always check all data through different channels

These swindlers use the names of large retailers, which makes it difficult to spot the fraud. 

Check how they normally work (with existing customers), the extension of the e-mail address, (.net / .com / .org), the telephone numbers.

Call retailers through a general number you find in the telephone book and ask to speak the contact in the suspicious mail.


Make sure you have clear and thorough procedures

Clear guidelines about dealing with new clients or new contacts from existing clients are crucial. Not just the old-fashioned methods (the financial data of the retailer whose name is being used are likely to be correct), but there are also other points of consideration.


Be alert and inform your colleagues

Quite a few colleagues could receive an e-mail like this. Train your people to be vigilant about external contacts. There are different e-mail fraud schemes. Your employees must be aware of them and be alert. Raise the ‘incident and crisis awareness’ within your company.

Food Security can help you with:

- Information and contact data of police services when you receive such e-mails.

- Training your employees to raise ‘incident and crisis awareness’ within your company.

Do not hesitate to contact us!