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Recall due to foreign object: a trend on the rise

Presence of foreign objects permanently requires special attention!

Analysis of the RASFF reports (Rapid Alert System for Food and Feed) proves that notifications due to foreign objects have been on the rise since 2014 (an increase of 22% between 2015 and 2016).

Vermin (55%), glass (17%) and metal are the most common foreign objects in the RASFF reports. Between 1998 and 2015, researchers have investigated 1446 incidents. Glass and metal are most common in Western Europe, vermin in Eastern Europe. The majority of complaints received by manufacturers, retailers and authorities are about foreign objects. Despite all the existing control resources (pest control, metal detection, X-ray) consumers keep finding foreign objects in their food. Knowing how to deal with this as a company is vital as it will be your turn one day. Source: Food Quality news.com – 14/07/2017

Tips

Make sure you have a good First Line

Dealing with complaints swiftly and adequately (not just about foreign objects) is hugely important within a company. The right people with the right reflexes ensure that situations don’t develop into an incident or crisis.

Have a well-prepared team

A well-trained crisis team alongside operational work (tracing), that can manage all other aspects of handling a crisis (organisation, communication,…) stands to gain from it.

Attend our General Meeting

There is just no way around this phenomenon. Therefore, we’ve decided to organise our annual general meeting around the theme: “Recall due to foreign object: how to deal with it and its consequences”.

Food Security helps its members by:

  • Providing Training for, among others, the important First Line positions.

  • Drawing up Exercises that match the reality at your site to better prepare your crisis team.

  • Organising a General Meeting on October 12, 2017 at four PM to learn from each other and share insights.