A fire with casualties? A ‘specific’ task for everybody!
During incidents like a fire, an accident, et cetera intervention plans are activated and, if necessary, the crisis team as well. The crisis team then has to manage the secondary consequences of the situation (communication with the press, resuming activities, contact with clients…) and ensure that urgent actions in the intervention plan are carried out (fire, victims).
When the crisis team and the intervention plan are called upon, it is of the utmost importance that people know where their responsibilities begin and where they end. Coordination and information exchange between both levels is crucial.
The 3 tips!
Clearly identify the level every player belongs to
If a member of the crisis team is also a part of the intervention plan, it must be determined beforehand what role he will play when the crisis management plan needs to support the intervention plan.
Describe how the exchange of information will take place
Crisis management is only efficient when the information goes from the intervention team to the crisis team. A concrete description of how this will be achieved (who passes on what information at what moment and at what frequency) is of the utmost importance.
Take the test!
Test your crisis management team within the context of the intervention plans.
The combination of an exercise for the crisis team and an actual test of the intervention plan (for example an evacuation exercise) is not necessary. Both can occur separately, based on the simulation of signals and Food Security’s specific knowledge in this field.
Food Security can help you:
With over 100 simulation exercises carried out in the past decade, Food Security sets the industry standard! By always applying the latest simulation techniques and learning methods, the exercises become even more enriching for the participants.