Forgot password? :

Log in
close

A counter analysis or not?

not-ok-report-Food-Security_0

Imagine receiving a letter from a lab stating that your product has been labelled ‘non-conform’ as certain criteria have been exceeded. You’re given the option of performing a counter analysis within 24 hours. Do you do it or not? One of our members was recently faced with this dilemma.

On the one hand, the company prepared for various scenarios including the worst-case (recall). On the other hand, the company got in touch with Food Security to ask whether an expert could perform a risk evaluation. Before long, the truth came out; not the product but the lab’s analysis was ‘non-conform’. Something had seemingly gone wrong causing the steel to be analysed incorrectly. Closer investigation revealed that there wasn’t anything wrong with the product. All is well that ends well.

Tips

24-h-Food-Security

Always counter analyse

Always agree to a request to perform a counter analysis. Often, this involves collecting much more detailed information which makes it easier to evaluate the situation.

risk-evaluation-Food-Security

Draw up a proper risk evaluation

A proper risk evaluation is crucial to taking a well-founded decision. This evaluation can be used as independent external advice to argue with a company’s decision.

different-scenarios-Food-Security

Prepare for multiple scenarios

Even though you might not need to put all of them into practice, it’s important to prepare for various scenarios including the worst-case scenario, as one waits for the research results. This will allow you to react rapidly quickly and specifically once the results are in.

Food Security helps its members by:

  • Giving Advice during incidents or crises on how to tackle the situation.
  • Rapidly finding the appropriate contacts, thanks to our extensive network of experts, who can provide advice in various domains.

 

 

Meer Learning Point

March 2021

Consumer services vs quality department

March 2021

The consumer is the crucial final link in the food chain. He buys your products and consumes them. Occasionally, he has a complaint about a product. Most cases are not that serious and can be dealt with quickly and smoothly. Sometimes, however, more attention is required.

We have recently seen a number of critical and peculiar cases where that extra attention turned out to be of the utmost importance...

February 2021

How prepared is your crisis team?

February 2021

The question is not ‘if’ but ‘when’ your company will be faced with a crisis. Reality shows us that every food company – sooner or later – will face a crisis. At that moment it is crucial to have procedures, a trained Crisis Management Team and communication tools in place. The secret of successful crisis management lies mainly in preparation. How can we help you?

November 2020

Crisis management in times of Covid-19

November 2020

It appears that the measures concerning meetings and telework are here to stay, affecting every crisis management team. There is always somebody in quarantine who has to participate remotely in crisis meetings. How do you avoid the loss of efficiency caused by the digital chaos?