Crisis Management Kick-Off
In this training, we focus on the basic principles of crisis management and develop a custom-made process. The objective? An efficient and personal crisis management system for your company and employees.
Programme
- An overall view of what Food Security can do for you.
- A process-based approach.
- The route to a crisis management culture.
- The definition of crisis management.
- What is an incident, a crisis, a crisis team?
Target group
Management committee
Learning points
First aid for consumer complaints
When receiving a sensitive consumer complaint, a swift response is key. Proper complaint management directly affects consumer confidence in your brand and products.
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